Redefining media opportunities

PounceNow

Posts Tagged With: united breaks guitars

Stream of consciousness from Monitoring Social Media, Boston

October 5th, 2010 at 08:27 » Comments (3)

Tweeting from industry conferences is a doubled-edged sword. Those interested in the content from the event are thrilled to pull in a stream of interesting observations without having to plunk down ...more »

When customer service works properly

July 17th, 2009 at 15:19 » Comments Off

A billing mistake resulted in Josh Muszynski's debit card being charged more than 23 quadrillion dollars for the pack of cigarettes he bought at a Manchester, NH, gas station.  The ...more »