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	<title>PounceNow &#187; Context Optional</title>
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	<description>Redefining media opportunities</description>
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		<title>When a tab isn&#8217;t a Tab</title>
		<link>http://www.pouncenow.com/2010/01/when-a-tab-isnt-a-tab/</link>
		<comments>http://www.pouncenow.com/2010/01/when-a-tab-isnt-a-tab/#comments</comments>
		<pubDate>Thu, 14 Jan 2010 05:34:49 +0000</pubDate>
		<dc:creator>Dave  Armon</dc:creator>
				<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Social Networks]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[Context Optional]]></category>
		<category><![CDATA[PR]]></category>

		<guid isPermaLink="false">http://www.pouncenow.com/?p=643</guid>
		<description><![CDATA[
Every industry has its own vocabulary.
&#8220;ANFO&#8221; was lingo I learned in my first PR agency job, writing a monthly column called &#8220;Shot Rock&#8221; for Pit &#38; Quarry magazine.  My account was a commercial explosives business that had been spun off from DuPont, and ammonium nitrate was a mainstay for blasters.
At UPI, articles we promised to [...]]]></description>
			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fwww.pouncenow.com%2F2010%2F01%2Fwhen-a-tab-isnt-a-tab%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.pouncenow.com%2F2010%2F01%2Fwhen-a-tab-isnt-a-tab%2F" height="61" width="51" /></a></div><p><img class="aligncenter size-full wp-image-644" title="Tab_1_Calorie" src="http://www.pouncenow.com/wp-content/uploads/2010/01/Tab_1_Calorie.jpg" alt="Tab_1_Calorie" width="259" height="259" /></p>
<p>Every industry has its own vocabulary.</p>
<p>&#8220;ANFO&#8221; was lingo I learned in my first PR agency job, writing a monthly column called &#8220;Shot Rock&#8221; for <em>Pit &amp; Quarry </em>magazine.  My account was a commercial explosives business that had been spun off from DuPont, and ammonium nitrate was a mainstay for blasters.</p>
<p>At UPI, articles we promised to write for newspapers were called &#8220;skedders,&#8221; because they were scheduled ahead of time.</p>
<p>PR Newswire loved to refer to its clients&#8217;  heifers.  It was newsroom lingo for &#8220;HFR &#8212; Hold for Call.&#8221;  Nothing to do with cows.</p>
<p>So when I took on my first operating role since leaving PRN, I expected that I&#8217;d have to learn a new vernacular.  <a href="http://contextoptional.com">Context Optional</a>, where I&#8217;m vice president, strategic accounts, has developed many of the most popular branded applications on Facebook. Clients include Clinique, Target, OpenTable, Microsoft and the<a href="http://www.facebook.com/uscensusbureau?v=app_7146470109"> U.S. Census Bureau.</a></p>
<p>I&#8217;m no newbie to Facebook. But it isn&#8217;t until you look beyond your &#8220;wall,&#8221; &#8220;news feed&#8221; and &#8220;live feed&#8221; that you realize how damn confusing the platform can be for anyone &#8212; let alone a brand &#8212; trying to harness the power of the medium as a way to attract and engage fans.</p>
<p>Facebook does have a sales team to work with deep-pocketed consumer brands.  Often, though, CMOs want to do more than advertise to create a tighter bond with online consumers.</p>
<p>That thirst for engaging content has created a nice business for the select few who understand the always-changing technical underpinnings of Facebook and the rules concerning user privacy and best practices.</p>
<p>The fact that Context Optional has earned the coveted &#8220;<a href="http://wiki.developers.facebook.com/index.php/Context_Optional">Facebook preferred developer</a>&#8221; label is just a starting point.  It&#8217;s my job to bring my new colleagues&#8217; API-driven creativity to those marketing and PR pros charged with attracting and retaining fans and followers, and to do it in a manner that achieves business goals and is culturally acceptable on Facebook.</p>
<p>So I&#8217;m learning about the differences between canvas applications and apps that live on tabs.  I&#8217;m diving into Facebook &#8220;boxes&#8221; and trying to understand why they are about to be discontinued.  And just when I was starting to forget about the investor relations profession&#8217;s nightmare transition to the financial reporting language XBRL, I am told that Facebook code is written in FBML.</p>
<p>Luckily, the fans of <a href="http://www.facebook.com/einsteinbros?v=app_262214126192&amp;ref=ts">Einstein Bros Bagels</a> don&#8217;t have to worry about any of that to get a coupon for a free bagel and schmear.  All they have to do is click on the &#8220;free bagel&#8221; tab.  My new employer has handled the back end integration with Facebook to make this special offer work.  My guess is that the fan base will soon be well north of today&#8217;s 22,000.</p>
<p>The 548,000 fans of Chanel were awarded this week with the option to download <a href="http://www.facebook.com/chanel?v=app_7146470109&amp;ref=search">screensavers </a>that display the time with two vividly recreated J12 timepieces.  Budget-wary teens were given a fun set of viral &#8220;<a href="http://www.prnewswire.com/news-releases/youth-media-international-and-context-optional-announce-stop-me-from-spending-facebook-application-80796592.html">Stop Me From Spending</a>&#8221; tools.  Still other soon-to-launch apps are aimed at Valentine&#8217;s Day, the Vancouver Winter Olympics and even a mobile phone texting competition.</p>
<p>Needless to say, I am having a ball working with brands to creatively earn the right to have a relationship with consumers on the Facebook platform and beyond.  Just forgive me if I don&#8217;t yet know the difference between a poke and a nudge.</p>
<p><em>-0-</em></p>
<p><em>(Note:  I remain an active board member at <a href="http://dna13.com">dna13</a>.)</em></p>
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		<title>Philanthopy pennies at a time</title>
		<link>http://www.pouncenow.com/2009/12/philanthopy-pennies-at-a-time/</link>
		<comments>http://www.pouncenow.com/2009/12/philanthopy-pennies-at-a-time/#comments</comments>
		<pubDate>Wed, 09 Dec 2009 02:23:02 +0000</pubDate>
		<dc:creator>Dave  Armon</dc:creator>
				<category><![CDATA[PR]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[Chase]]></category>
		<category><![CDATA[Context Optional]]></category>
		<category><![CDATA[corporate responsibility]]></category>
		<category><![CDATA[CSR]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Foursquare]]></category>
		<category><![CDATA[GoodEarth]]></category>
		<category><![CDATA[Green Mountain Coffee]]></category>
		<category><![CDATA[JustMeans]]></category>
		<category><![CDATA[Nokia]]></category>
		<category><![CDATA[Pepsi]]></category>

		<guid isPermaLink="false">http://www.pouncenow.com/?p=614</guid>
		<description><![CDATA[
&#8220;Take a penny leave a penny&#8221; is a welcome sign at cash registers.
Sadly, I&#8217;ve seen far fewer of these spare change jars as retailers would rather weigh my pockets down with 97 cents of change rather than giving up 3 cents that could go toward rent, workers, utility bills and suppliers.  The recession has clearly [...]]]></description>
			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fwww.pouncenow.com%2F2009%2F12%2Fphilanthopy-pennies-at-a-time%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fwww.pouncenow.com%2F2009%2F12%2Fphilanthopy-pennies-at-a-time%2F" height="61" width="51" /></a></div><p><img class="aligncenter size-full wp-image-617" title="pennies" src="http://www.pouncenow.com/wp-content/uploads/2009/12/pennies.jpg" alt="pennies" width="448" height="268" /></p>
<p>&#8220;Take a penny leave a penny&#8221; is a welcome sign at cash registers.</p>
<p>Sadly, I&#8217;ve seen far fewer of these spare change jars as retailers would rather weigh my pockets down with 97 cents of change rather than giving up 3 cents that could go toward rent, workers, utility bills and suppliers.  The recession has clearly made even once-generous businesses of all sizes into penny pinchers.</p>
<p>That&#8217;s why I was pleasantly surprised to see this week&#8217;s innovative corporate social responsibility <a href="http://mashable.com/2009/12/07/foursquare-charity-drive/">campaign</a> from<a href="http://www.pepsico.com/Purpose/Sustainability/Sustainability-Report.html"> Pepsi.</a></p>
<p>In the first test of the philanthropic power of the GPS-based social network<a href="http://foursquare.com/"> Foursquare</a>, Pepsi is pledging 4 cents to the not-for-profit<a href="http://www.campinteractive.org/"> Camp Interactive</a> for each point earned by Foursquare users.  The campaign encourages more iPhone , Blackberry and Android  users to &#8220;check in&#8221; with Foursquare all around town, all day, knowing that the pennies will add up.</p>
<p>What does Foursquare get out of the deal?  Thanks to a good cause and a deep-pocketed sponsor, Foursquare will experience a supercharged rate of  entries to its database from users who log in their favorite hip bars, restaurants, coffee shops, health clubs and other venues.  In fact, I just added the <a href="http://foursquare.com/add_tip?vid=387747">New York Public Library&#8217;s new Grand Central branch</a> to Foursquare (that&#8217;s 4 cents more, Camp Interactive).</p>
<p>Harnessing the excitement of consumer technology will continue to set innovative brands apart in 2010.  A few years ago another Pepsi brand, Dorito&#8217;s, was among the first to stage a YouTube-based contest for the<a href="http://www.youtube.com/watch?v=nIcFZzdXSrU"> funniest amateur ad,</a> to be aired on the Superbowl.  Since the advent of inexpensive mini camcorders, like <a href="http://news.cnet.com/8301-1023_3-10199960-93.html">Cisco&#8217;s Flip</a> and<a href="http://reviews.cnet.com/digital-camcorders/kodak-zi6-black/4505-6500_7-33141798.html"> Kodak&#8217;s Zi </a>series, it&#8217;s become affordable even for charities in third-world countries to create engaging content for global audiences.  (<a href="http://www.nokia.com/corporate-responsibility">Nokia</a> sponsored a contest around the crowd-sourced translation of those videos for the charity<a href="http://www.planusa.org/contentmgr/showdetails.php/id/443478#"> PlanUSA.org</a>)</p>
<p>It took just one visit to the website of Camp Interactive, the Bronx-based youth program that mixes technology with outdoors activities, to see  another creative <a href="http://apps.facebook.com/chasecommunitygiving/charities/651303">CSR linkage </a>to another Fortune 500,<a href="http://wayforward.jpmorganchase.com/"> Chase</a>.</p>
<p>Unlike Pepsi&#8217;s decision to spend 4 cents at a time, Chase made its budget clear at the outset: <a href="http://www.huffingtonpost.com/saul-garlick/chase-give-away-gets-hot_b_365724.html">$5 million</a>.  Through a very smart<a href="http://apps.facebook.com/chasecommunitygiving/charities/223359"> Facebook application</a>, the bank is using crowd-sourcing in a very different way.  Facebook users are rallying support for their favorite charities, and Chase will divvy up its $5 million based on that input.</p>
<p>The San Francisco-based social media agency<a href="http://www.mediapost.com/publications/?fa=Articles.showArticle&amp;art_aid=117718"> Context Optional</a> worked with Chase and is also behind super projects that highlight socially responsible programs for Toyota Prius, Target and ToysRUS.</p>
<p>As print and broadcast spending slows, CMOs appear to be channeling more resource into their community-giving outreach via social media.  Working with the New Jersey firm<a href="http://s3.com/what-we-do-data-s3.aspx"> S3</a>, coffee and tea maker <a href="http://goodearthcares.com/">GoodEarth </a>is pledging 50% of its profits to charity through the end of February. The larger, Nasdaq-listed  <a href="http://www.justmeans.com/companies/green-mountain-coffee/23319.html">Green Mountain Coffee,</a> which uses the platform<a href="http://justmeans.com"> JustMeans</a> for its responsibility program, is extremely active and global, making loans to hurricane-ravaged growers in<a href="http://www.justmeans.com/reports/In-the-Wake-of-Hurricane-Stan/183.html"> Mexico </a>and sponsoring<a href="http://www.justmeans.com/press-releases/GREEN-MOUNTAIN-COFFEE-TAKES-IT-TO-THE-RIVER/3919.html"> river cleanup</a> efforts closer to home.</p>
<p>With mass media atrophying and consumers refusing to be swayed by spin, it will become increasingly critical for organizations of all kinds &#8212; small and large businesses, associations, NGOs,  political candidates, celebrities, etc. &#8211;  to demonstrate their commitment to doing good.  Professional communicators tuned into best practices will be far more likely to win new business, promotions and a seat at the table in this new paradigm.</p>
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