Redefining media opportunities

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Posts Tagged With: at&t

Sprinting into social CRM

February 9th, 2010 at 12:24 » Comments (1)

Underdogs are often in the best position to do things right. That's what I've been seeing at Spring Nextel, the beleaguered wireless player in a space dominated by AT&T, Verizon and ...more »

When customer service works properly

July 17th, 2009 at 15:19 » Comments Off

A billing mistake resulted in Josh Muszynski's debit card being charged more than 23 quadrillion dollars for the pack of cigarettes he bought at a Manchester, NH, gas station.  The ...more »