Every industry has its own vocabulary.

“ANFO” was lingo I learned in my first PR agency job, writing a monthly column called “Shot Rock” for Pit & Quarry magazine.  My account was a commercial explosives business that had been spun off from DuPont, and ammonium nitrate was a mainstay for blasters.

At UPI, articles we promised to write for newspapers were called “skedders,” because they were scheduled ahead of time.

PR Newswire loved to refer to its clients’  heifers.  It was newsroom lingo for “HFR — Hold for Call.”  Nothing to do with cows.

So when I took on my first operating role since leaving PRN, I expected that I’d have to learn a new vernacular.  Context Optional, where I’m vice president, strategic accounts, has developed many of the most popular branded applications on Facebook. Clients include Clinique, Target, OpenTable, Microsoft and the U.S. Census Bureau.

I’m no newbie to Facebook. But it isn’t until you look beyond your “wall,” “news feed” and “live feed” that you realize how damn confusing the platform can be for anyone — let alone a brand — trying to harness the power of the medium as a way to attract and engage fans.

Facebook does have a sales team to work with deep-pocketed consumer brands.  Often, though, CMOs want to do more than advertise to create a tighter bond with online consumers.

That thirst for engaging content has created a nice business for the select few who understand the always-changing technical underpinnings of Facebook and the rules concerning user privacy and best practices.

The fact that Context Optional has earned the coveted “Facebook preferred developer” label is just a starting point.  It’s my job to bring my new colleagues’ API-driven creativity to those marketing and PR pros charged with attracting and retaining fans and followers, and to do it in a manner that achieves business goals and is culturally acceptable on Facebook.

So I’m learning about the differences between canvas applications and apps that live on tabs.  I’m diving into Facebook “boxes” and trying to understand why they are about to be discontinued.  And just when I was starting to forget about the investor relations profession’s nightmare transition to the financial reporting language XBRL, I am told that Facebook code is written in FBML.

Luckily, the fans of Einstein Bros Bagels don’t have to worry about any of that to get a coupon for a free bagel and schmear.  All they have to do is click on the “free bagel” tab.  My new employer has handled the back end integration with Facebook to make this special offer work.  My guess is that the fan base will soon be well north of today’s 22,000.

The 548,000 fans of Chanel were awarded this week with the option to download screensavers that display the time with two vividly recreated J12 timepieces.  Budget-wary teens were given a fun set of viral “Stop Me From Spending” tools.  Still other soon-to-launch apps are aimed at Valentine’s Day, the Vancouver Winter Olympics and even a mobile phone texting competition.

Needless to say, I am having a ball working with brands to creatively earn the right to have a relationship with consumers on the Facebook platform and beyond.  Just forgive me if I don’t yet know the difference between a poke and a nudge.

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(Note:  I remain an active board member at dna13.)

Riders of elevators in New York City office buildings know what topics are trending on Twitter even before they fire up their computers each morning.

As legions of office workers scurry to their desks, the data they’re seeing on the Captivate elevator ad network is the same information driving editorial and sales decisions at a new consumer-driven online news network with a familiar name.

AOL is relaunching in December as an marketing-supported provider of original content in dozens of consumer and business markets. Unlike news products from Google and Yahoo, AOL is not simply aggregating articles from other news sites.

CEO Tim Armstrong plans to direct his growing team of employees and freelancers to write copy and create multimedia content based on what topics are drawing the largest amount of consumer attention at any given time. To hell with long tail, this play aims clearly at the head of the beast.

If executed well, Armstrong’s model will be appealing to brands that want their people, products and ideas to be included in relevant online content in real-time. The payback comes when the brands sponsoring timely articles and multimedia packages see better performance than current online advertising. The blowback, however, could happen if a brand’s desire to use the platform as an advertorial vehicle is not tempered effectively.

Advertorials and contextual adverising are not new business concepts. But uneasiness about polluting editorial content with paid information has kept them from scaling, beyond CNBC’s “Business of Innovation“ sponsored profile on IBM and a few similar efforts.

For decades in the news business, PR people and marketers have done the best they could to anticipate when topics will flare up in the media. At United Press International, where I cut my journalistic teeth, and later at PR Newswire, legendary features editor Fred Ferguson’s annual calendar (PDF) of “special sections” guided us to gather content just ahead of events and holidays.

Likewise, publishers prepare editorial calendars to make sure there’s ample bridal content to surround the inevitable bridal advertising that characterizes wedding-planning season, or Mother’s Day stories for late April. 

That long-lead material will be easy for Armstrong’s team to produce, with or without the sophisticated web-consumption algorithms and freelancer assignment site that are the secret sauce for the new AOL.

But it’s much harder to quickly build out credible, sponsored content around timely topics that could not be easily forecasted.

When Kanye West dissed Taylor Swift during the MTV Video Music Awards, it meant a glut of searches about the teenage crossover star and the rapper who loves Beyoncé. Social media chatter about the episode hockey-sticked first, followed quickly by entertainment news sites and mainstream broadcast and print media.

Some “breaking news” can be pre-packaged. There’s going to be two feet of snow in Buffalo any day now, so why not hit up Goodyear for a sidebar on snow tires?  Likewise, food poisoning outbreaks are happening like clockwork these days, so Seattle attorney Bill Marler has developed a formula for getting his name into the hands of media and victims’ families within hours.

If AOL can systemetize and monetize this “PounceNow” approach to marketing, it will become a welcome source of income for writers, photographers and videographers displaced in the old media Armageddon.  They’d welcome hearing the familiar AOL voice over their computer speakers saying, “You’ve Been Hired.”

Don’t let the mustard-colored sports coat fool you.  Tom Kunz is one hip CEO.

As head of Cenury 21 Real Estate LLC, Kunz is in an industry that’s being disintermediated by the Internet      and ravaged by the recession.  Yet I have never met a more positive, open-minded and technology-friendly executive.

What does he do right:

• He’s not afraid to experiment. Century 21 pulled its TV advertising budget and spent the cash to bolster its presence online. Kunz says brand recognition for the franchise was already in the high 90s, so there was no reason to spend millions on 30- and 60-second image spots.  The company is contemplating a switch back to TV, but it would be a web-based format where Century 21 branding was visible at all times on the screen.

• He understands the time-sensitive nature of news. When Congress extended incentives aimed at first-time homebuyers, Kunz dropped what he was doing to record a 2 minute presentation on a tiny, inexpensive Flip video camera. His comments were up on Century 21’s YouTube channel within minutes.  As of today, the video had been watched nearly 1,700 times.
• He takes counsel from Matt Gentile, Century’s 21’s director of corporate and brand communications. In an interview with PR Week’s Eric Iacono, during the Next conference, Kunz talked about making media outreach in local markets a priority.  By incorporating interviews with local print and broadcast media into trips, and inviting local Century 21 franchisees to participate, the organization lands extended coverage rather than the short soundbites afforded by national media.
• He doesn’t hoard good information. While many CEOs would stay silent about marketing strategies, Kunz is a walking dictionary definition for transparency, even sharing his age (61) with the crowd.  As for naysayers, he advises them to watch the AT&T  “Lost Dog” YouTube spot to explain power of social media.

I also liked Tom’s ability to be self-effacing in a manner that seemed genuine:  “I’m a gadget freak,” he told those attending the Next event at the Waldorf Astoria. “It doesn’t mean I know how to use them all, but I buy them all.”

Tom was kind enough to do a short interview with me following his appearance at Next. Please excuse my camera work, as his head is halfway out of the frame for portions of the video.  Yet another reason I never worked in TV.

An unfortunate truth is that many kids’ breakfast food choices are based on the appeal of cartoon rabbits, toucans and elephants touting sugary cereals.

But we grow out of that kind of consumerism, right?

Similar marketing seems to be working well on grown men and women. Advertising the solutions to solve some of the human body’s most repulsive maladies now is done with the help of comical animated characters.

Digger, the sharp-clawed enemy of toe nails, spread faster than athlete’s foot when introduced by Novartis as the cartoon personification of its Lamisil brand. I am sure Digger’s face is being used as an avatar by more than a few teens.

Reckitt Benckiser Inc.’s over-the-counter line of expectorants, Mucinex, has a whole family of green phlegm characters to illustrate how fast a booger can move when the right medicine arrives on the scene.

Outside of pharma, the Düsseldorf, Germany, office of BBDO recently introduced a tiny blue cartoon being, in the form of a single calorie, for PepsiCo’s Pepsi Max diet cola. Print ads were posted on the European ad-gallery site adgoodness.com, prompting plenty of controversy over the fact that the calorie commits suicide because it’s lonely. AdAge has since written on the campaign and subsequent outcry from those arguing the issue of suicide is sacrosanct.

I recall one B2B company in the investor relations industry that successfully linked its brand to a cartoonist’s creation. an online database of fund managers and other financial industry contacts, used the image of a baby, dressed in a top hat, throwing around cash. At one memorable conference for the National Investor Relations Institute, Big Dough startled more than a few of normally staid IR officers when it employed a Disneyesque costumed character – a seven-foot-tall baby – to walk around the exhibition hall. Whether the non-traditional marketing approached helped I don’t know, but Big Dough captured plenty of market share among corporate users before being rebranded as part of a larger suite of Ipreo’s services.

I’m guessing we don’t see more B2B businesses tied to fictional characters or cartoon imagery because so much of an organization’s success rides on the credibility and message of the CEO. Marketing officers at B2B firms spend their time making sure the CEO succeeds as chief storyteller and cheerleader for the brand and its heritage.

But given the global crisis of confidence regarding the integrity of executives leading businesses of all sizes, I can’t actually see the downside of making a B2B firm’s CEO sharing the limelight with someone a bit more believable and, yes, fun.  The “Why is Dora Crying?” ad in major newspapers last week was a damn effective way for Viacom to pressure Time Warner to cut a better deal to keep Nick Jr. on its cable systems.

Granted, most specialty chemical companies, makers of superconductors and developers of enterprise accounting software do not have the corporate culture or desire to support borrowing from the consumer marketing toolbox.

But many of the customers and employees of those same conservative organizations privately cheer for the underdog breakout firms who occasionally pop onto the scene and take our breath away because they refuse to conform to conventional wisdom.

Assuming we ever get the steel industry going again in the United States, I’d love to see a fire-breathing dragon conduct the quarterly results conference call.