Redefining media opportunities

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Citi protects against fraud by declining legit transactions

September 3rd, 2010 at 18:30 » Comments (0)

Among the more embarrassing experiences in life is having your credit card declined during a business dinner or at a busy check-out line. That embarrassment is compounded when your card is ...more »

PR software for the people, by the people

August 6th, 2010 at 15:38 » Comments Off

OpenTable ended the unpleasant ritual of waiting on hold for a snooty hostess to  book your dinner reservation for a popular restaurant. GPS devices from Garmin, TomTom and Magellin have made ...more »

Is your crisis communications plan anti-social?

April 19th, 2010 at 11:47 » Comments Off

Chief financial officers have dealt with auditors since the days of the abacus. Smart chief technology officers bring in friendly hackers to test the ability of firewalls to withstand cyber ...more »

SxSW: From the cutting room floor

March 16th, 2010 at 11:15 » Comments Off

PR Week was kind enough to make me a guest blogger for the week of SxSW.  Like any reporter, I captured more material than I was able to use.  Here's ...more »

Note to self: Don’t steal the car of GM’s social media chief

March 14th, 2010 at 09:05 » Comments Off

GM's been all over SXSW.  Branded power strips juiced up iPhones and laptops while select visitors at the Chevy lounge scored test drives of the 2011 Volt electric car. When one ...more »

Sprinting into social CRM

February 9th, 2010 at 12:24 » Comments (1)

Underdogs are often in the best position to do things right. That's what I've been seeing at Spring Nextel, the beleaguered wireless player in a space dominated by AT&T, Verizon and ...more »

NYC soup kitchen bids adieu to 2009, with caviar

December 28th, 2009 at 10:53 » Comments (2)

When the dining room of a popular gourmet restaurant in Manhattan was gutted by fire, the refrigerators were packed with expensive food that needed a new home -- fast!   The ...more »

Jeremiah Owyang: Public relations will be impacted by ’social CRM’ in 2010

December 22nd, 2009 at 17:54 » Comments Off

There's something special about a guy who isn't a rock star yet has three times the Twitter followers of Bob Dylan.  He's not a deep-pocketed electronics retailer, yet his social ...more »

Philanthopy pennies at a time

December 8th, 2009 at 21:23 » Comments Off

"Take a penny leave a penny" is a welcome sign at cash registers. Sadly, I've seen far fewer of these spare change jars as retailers would rather weigh my pockets down ...more »

Appreciating CEOs who appreciate PR

November 16th, 2009 at 10:35 » Comments Off

Don't let the mustard-colored sports coat fool you.  Tom Kunz is one hip CEO. As head of Cenury 21 Real Estate LLC, Kunz is in an industry that's being disintermediated by ...more »
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