Redefining media opportunities

PounceNow

Category Page for: Social Media

Yelp, at SXSW, responds to critics about doctor, restaurant reviews

March 14th, 2010 at 13:10 » Comments Off

Two Yelp, Inc. community managers sat calmly during  a SXSW Interactive session, The Yelp Effect: When Everyone's A Restaurant Critic,  in which the site's user-generated reviews model received a ...more »

Note to self: Don’t steal the car of GM’s social media chief

March 14th, 2010 at 09:05 » Comments Off

GM's been all over SXSW.  Branded power strips juiced up iPhones and laptops while select visitors at the Chevy lounge scored test drives of the 2011 Volt electric car. When one ...more »

You say iteration, I say social optimization

February 28th, 2010 at 15:13 » Comments Off

During the dress rehearsal for a meeting with Facebook executives, one of my colleagues took some ribbing for her use of iteration when talking about the reason a Fortune 100 ...more »

Word-of-mouth Olympics: Einstein wins gold, Aveda silver

February 22nd, 2010 at 07:18 » Comments Off

Hats off to two retailers for getting creative giving freebies to consumers in February.  Neither had a damn thing to do with the Vancouver Winter Olympics, but Americans have medals ...more »

Sprinting into social CRM

February 9th, 2010 at 12:24 » Comments (1)

Underdogs are often in the best position to do things right. That's what I've been seeing at Spring Nextel, the beleaguered wireless player in a space dominated by AT&T, Verizon and ...more »

Getting comfortable being uncomfortable

January 21st, 2010 at 15:00 » Comments Off

Most academic institutions are highly structured organizations, not unlike large corporations and the military. Students must abide by a code of conduct, faculty members have rigid tenure requirements, and campus security ...more »

When a tab isn’t a Tab

January 14th, 2010 at 00:34 » Comments (1)

Every industry has its own vocabulary. "ANFO" was lingo I learned in my first PR agency job, writing a monthly column called "Shot Rock" for Pit & Quarry magazine.  My account ...more »

Jeremiah Owyang: Public relations will be impacted by ’social CRM’ in 2010

December 22nd, 2009 at 17:54 » Comments Off

There's something special about a guy who isn't a rock star yet has three times the Twitter followers of Bob Dylan.  He's not a deep-pocketed electronics retailer, yet his social ...more »

Philanthopy pennies at a time

December 8th, 2009 at 21:23 » Comments Off

"Take a penny leave a penny" is a welcome sign at cash registers. Sadly, I've seen far fewer of these spare change jars as retailers would rather weigh my pockets down ...more »

Appreciating CEOs who appreciate PR

November 16th, 2009 at 10:35 » Comments Off

Don't let the mustard-colored sports coat fool you.  Tom Kunz is one hip CEO. As head of Cenury 21 Real Estate LLC, Kunz is in an industry that's being disintermediated by ...more »
Previous Entries
Next Entries